Support Center
We're here to help you train better, safer, and with total data privacy.
Frequently Asked Questions
Why isn't the app counting my reps?
Ensure you are positioned about 2 meters away from the camera so your entire body (head to toes) is visible. Keep the room well-lit and try to wear form-fitting clothes so the MoveNet algorithm can track your joint centers correctly.
Is my video feed stored or uploaded?
No, never. Form tracking and joint angle checks are processed 100% locally on your smartphone. The camera feed is analyzed in RAM and discarded instantly.
How do I connect Apple HealthKit?
During onboarding, you will be prompted to link HealthKit. If you skipped this step, go to your iPhone's **Settings app > Health > Data Access & Devices > AIGymBro** and enable the requested permissions.
How do I manage my Pro subscription?
Go to the **Profile** tab in the app, open **Settings** (gear icon) and select **Manage Subscription**. Alternatively, you can manage it directly through your Apple App Store or Google Play Store subscription settings.